While we strive for the highest quality and are confident you'll love our apparel, we recognize that mistakes happen. To initiate a return, simply reach out to us at firstname.lastname@example.org and we will provide a return shipping label for you to send back your item(s). See our policy below.
- Our policy lasts 30 days.
- If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- For your purchase to be eligible for a refund, your item must be unused and in the same condition that you received it.
- We only replace items if they are defective or damaged. Please send pictures of the item and its defects to email@example.com.
- World Smart will provide a free return shipping label to the email address provided that you may print and attach to any package to return your item.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund based on the condition of the item.
- If you are approved, then your refund will be processed, and a credited to your original credit card or method of payment.
- The time it takes for your refund to process may be 3-5 business days depending on your bank.
- If 5 business days have passed and you have not received your refund, please contact us at info@worldSmartApparel.com.