Frequently Asked Questions

1. What is World Smart?
World Smart is a non-profit project designed to provide study abroad opportunities to lower-income high school students. Each year, our program sends 10-15 promising students abroad for a month-long service learning trip.

2. What is the World Smart Apparel store about?
We combined our love of travel and cool t-shirts to give you a great way to stay fashionable and comfortable on your next travel adventure. Because World Smart is a registered 501(c)3, proceeds from our sales go directly to supporting our Leaders. We can offset some of the cost of our students’ trips because of your support!

3. Where are you located?
World Smart was founded in beautiful Chattanooga, Tennessee. Our offices are now located in metro Atlanta, Georgia. Our shirts are printed right here in the USA.

4. Why do you charge sales tax if you are a non-profit?
If you were to donate directly to World Smart, it would be tax-deductible. However, because you are purchasing a product, it is not tax-exempt. For example, if you made a purchase from your local Goodwill or Salvation Army, you would have to pay sales tax. Similarly, World Smart charges sales tax on your t-shirts. We wouldn’t want to cross Uncle Sam.

5. When can I expect my shirt?
Because all of our shirts are made to order, it can take us up to 2-3 business days to process an order. Transit time depends on your location and chosen shipping method. Our customers typically get their shirts in no more than 7-10 business days.

6. How do I care for my shirt?
Our shirts are made from high-quality cotton and printed with care, so you can be assured they will stand the test of time. To get the most out of them, however, wash them inside-out in warm water with like colors (and non-chlorine bleach if needed). To protect your graphics, turn your shirt inside-out and use a warm iron to knock out any wrinkles. Do not dry clean.

7. What is your return policy?
You can read our policy on exchanges, returns, and refunds here.

8. How do you protect my personal information?
Our website is encrypted to protect your financial information. You can read the fine print of our privacy policy here.

9. How do I contact you?
If you have any other questions, you can email us at info@WorldSmartApparel.com.